COBISS Kooperativni online bibliografski sistem in servisi COBISS
Sandra Santos
Osebna bibliografija za leto 2014
2014
1.
AMORIM, Marlene, JOÃO ROSA, Maria, SANTOS, Sandra. Managing customer participation
and customer interactions in service delivery : the case of museums and educational
services. Organizacija : revija za management, informatiko in kadre. [Tiskana izd.]. aug. 2014, vol. 47, no. 3, str. 166-176, ilustr. ISSN 1318-5454.
http://www.dlib.si/details/URN:NBN:SI:doc-87HDVDUL, Digitalna knjižnica Univerze v Mariboru – DKUM. [COBISS.SI-ID 283321856]