George P. Babu

1. NANDKUMAR, Mekoth, BABU, George P., DALVI, Vidya, RAJANALA, Nirmala, NIZOMADINOV, Khuseyn. Service encounter related process quality, patient satisfaction, and behavioral intention = Kakovost storitev, zadovoljstvo pacientov in vedenjska namera. Management. [Spletna izd.]. zima 2011, leto 6, št. 4, str. 333-350, tabele. ISSN 1854-4231. http://www.fm.upr.si/zalozba/ISSN/1854-4231/6_333-350.pdf, http://www.dlib.si/details/URN:NBN:SI:DOC-OVBGDIDB, Repozitorij Univerze na Primorskem - RUP. [COBISS.SI-ID 4194519]