PhD Samo Bobek [05824]

1. BOBEK, Samo, LYNN, Monty L., LYTLE, Richard S. Service orientation in transitional economies : analysis of critical service factors in two Slowenian [!] banks compared to the USA. Journal of East European management studies. 1998, 3, št. 4, str. 319-338. ISSN 0949-6181. [COBISS.SI-ID 4309532]

2. BOBEK, Samo. A framework for integrating decision support systems into office information systems. Decision support systems. [Print ed.]. 8 (1992) ; str. 211-216. ISSN 0167-9236. [COBISS.SI-ID 3833604]

3. BOBEK, Samo, LESJAK, Dušan, TERZIČ, Igor. Executive support system for assets and liability management in Probanka. In: LASKER, George E. (ed.). Advances in support systems reserch. Vol. 3, Decision support systems and intelligent information systems. Windsor (Ont., Can.): The International Institute for Advances Studies in Systems Research and Cybernetics, cop. 1998. Str. 32-37. ISBN 0-921836-64-3. [COBISS.SI-ID 3425308]

4. BOBEK, Samo, LYTLE, Richard S., LYNN, Monty L. Advancing service quality in a transitional economy: the case of Probanka. In: SCHEUING, Eberhard E. (ed.), et al. Pursuing service excellence: practices and insights. New York: International Service Quality Association, 1998. Str. 45-54. ISBN 0-9652482-1-6. [COBISS.SI-ID 4047644]

5. BOBEK, Samo. Business process reengineering in service organizations : implications for banking and financial institutions. In: Proceedings. World Multiconference on Systemics, Cybernetics and Informatics, July 7-11, 1997, Caracas, Venezuela. Orlando: International Institute of Informatics and Systemics, 1997. Vol. 2, str. 30-34. ISBN 980-07-4175-5, ISBN 980-07-4174-7, ISBN 980-07-4150-X. [COBISS.SI-ID 3423516]

6. BOBEK, Samo. Management issues in business process redesign. In: LASKER, George E. (ed.). Advances in support systems research. Vol. 2. Windsor (Ont., Can.): University of Windsor, School of Computer Science: The International Institute for Advanced Studies in Systems Research and Cybernetics, cop. 1996. Str. 36-40. ISBN 0-921836-41-4. [COBISS.SI-ID 3086364]

7. BOBEK, Samo. Managing electronic data interchange. In: TRAPPL, Robert (ed.). Cybernetics and systems research '92 : proceedings of the Eleventh European Meeting on Cybernetics and Systems Research ..., held at the University of Vienna, Austria, 21-24 April 1992. Vol. 2. Singapore [etc.]: World Scientific, 1992. Str. 1125-1132. ISBN 981-02-1992-X. [COBISS.SI-ID 3665412]