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Sandra Santos

Personal bibliography for the year 2014

2014

1. AMORIM, Marlene, JOÃO ROSA, Maria, SANTOS, Sandra. Managing customer participation and customer interactions in service delivery : the case of museums and educational services. Organizacija : revija za management, informatiko in kadre. [Tiskana izd.]. aug. 2014, vol. 47, no. 3, str. 166-176, ilustr. ISSN 1318-5454. http://www.dlib.si/details/URN:NBN:SI:doc-87HDVDUL, Digital Library of the University of Maribor – DLUM. [COBISS.SI-ID 283321856]
Selected format of bibliographic unit: ISO 690
Sorting of bibliographic units: Year - ascending, title

A source of bibliographic data: shared data base COBISS.SI/COBIB.SI, 9. 10. 2026